Privacy Policy for fromfran.com

At fromfran.com, I'm committed to protecting your privacy and keeping your personal information secure. This Privacy Policy explains how I collect, use, and safeguard your data when you visit my website or place an order.

1. Information I Collect

Personal information: When you visit the site, make a purchase, or subscribe to my newsletter, I may collect your name, email address, shipping address, and payment details.
Usage data: I use Shopify Analytics and Google Analytics to understand how visitors interact with my site, including IP address, browser type, pages visited, and the date and time of your visit.
Cookies: My site uses cookies to remember your cart, keep you signed in, and support analytics. You can disable cookies in your browser settings, though some features may not work as expected.

2. How I Use Your Information

To process and ship your orders, handle payments, and provide customer support.
To send newsletters, promotional offers, and product updates, if you've opted in. You can unsubscribe at any time using the link at the bottom of any email.
To analyze traffic, improve site functionality, and create a better shopping experience.

3. Data Security

I take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted connections (HTTPS), secure payment processing through Shopify, and limited access to customer data. That said, no method of transmission over the internet is 100% secure, and I cannot guarantee absolute security.

4. Third-Party Services

I rely on trusted third-party services to operate my business, including Shopify (ecommerce platform and payments), Google Analytics (traffic analysis), and my email marketing provider. These services only access your information as needed to perform their functions and are required to keep it confidential.

5. Data Retention

I keep your personal information only for as long as needed to fulfill the purposes described in this policy, or as required by law (for example, for tax and accounting records).

6. Your Rights

You have the right to access, update, or delete your personal information, and to object to or restrict how it's processed. To exercise any of these rights, or if you have questions about this policy, email me at fran@fromfran.com.

7. International Customers

I ship worldwide, and your information may be processed in the United States, where my business and service providers are based. By placing an order, you consent to this transfer.